Who Says HR is Responsible for Engagement?

Posted by on Sep 10, 2011 in Blog | 4 comments

Who Says HR is Responsible for Engagement?
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Who does your culture believe is responsible for employee engagement?

A. CEO/Senior Management Team*
B. Human resources
C. People leaders & managers*
D. Employees
E. Everyone

Hopefully you answered E) Everyone …Yes ‘E’ is for everyone… but…

Caution: There is some danger in having everyone responsible for engagement in that if everyone is responsible, nobody is really accountable.

The key is everyone needs to be responsible for employee engagement; it’s just that different people (e.g HR, Leaders & Employees) need to be accountable for different sets of tasks.

Human resources needs to:

  • Carry out employee engagement benchmarking research
  • Implement umbrella strategies or Organisational Engagement Plans (OEP)
  • Ensure that engagement plans are being implemented by people leaders (TEP) and employees (PEP).

People Leaders* need to:

  • Optimise the seven engagement drivers throughout their team
  • Put in place  Team Engagement Plans (TEP)
  • Do Personal Engagement Plans (PEP) with indivduals

Employees need to:

  • Be responsible for getting clarity around self-leadership
  • Do their own Personal Engagement Plans (PEP)
  • Implement on-going self-awareness with systems such as www.meCentral.com (http://www NULL.mecentral NULL.com/)

All Less than 2% Time Investment

The good news is that each set of accountability tasks for each group should be less than a 2% time investment. (Click Engagement Responsibility Tasks Model image below to enlarge)

(Click model to enlarge)

 

 

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  • Ted

    Totally agree – read People Glue .. great!

    • Ian

      Thanks Ted – FYI, ‘People Glue’ (2nd updated edition) is out this month, with the latest updated thinking on EAE. Now even stickier :)

  • http://www.facebook.com/people/Muhammad-Zafar/100002556613156 Muhammad Zafar

    Really though provoking. I too believe in that having a culture in the workplace which says Everyone is responsible for Employee engagement is the key to productivity and performance moving forward..

  • http://www.lifebydesign.com.au/ Life by Design

    Hi Jordan, thanks for your kind comments and thoughts