Westpac

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A new generation philosophy

Australia’s oldest bank had a challenge. Their organisational employee opinion survey (EOS) showed that employees increasingly found work life balance to be an engagement issue.

Life by Design initially worked with the Institutional Banking (IB) division to roll out a series of programs strategically integrated with a sustainable online solution for 1200 employees.

The Results

Following this initiative the IB division’s employee opinion scores showed a marked improvement in engagement while the rest of the organisation showed very little improvement. As a result, Life by Design was engaged as a ‘Preferred Supplier’ to provide programs and online solutions (http://www NULL.lifebydesign NULL.com NULL.au/engaged/2_SystemsTools NULL.php) on an ongoing basis.

Life by Design® have run a number of programs for Westpac and BT over the years. Their work on the Self-Responsibility Approach to employee engagement is a new generation philosophy for insightful HR, people leaders and employees.
Mark D’Silva, Change Manager, Westpac

The Feedback

The key focus of the program was to help employees re-think their work and life priorities and plan for their immediate needs and the future… Feedback from these workshops was extremely positive…  Life by Design’s series of strategies on how to improve work life balance were provided to employees weekly… We’ve got a number of people coming to us from our competitors that say we’re on the right road from a strategic business perspective and like the way we go about doing business. And that’s the work life balance and teamwork culture we’re trying to embed.  
Chairman, Westpac Diversity Council